The material I found in MERLOT is a pdf document titled, The challenge of teaching information technology, authored and contributed by Steve Mallard. The article points out some challenges facing teaching technology and outlines some key areas of knowledge required in today’s technical support field.
The document seems to meet its intended goal. It is a short and accurate description of key areas of knowledge required by IT personal, and suggestions on classroom curriculum needs. This is not a media rich presentation, but I believe that the article does function as an effective learning tool. This article serves as a brief and general explanation of the areas focused on by IT personal. A learner will gain a general understanding of key terms such as Mobile Computing, Desktop Support, Server Support, Networking and Wireless Technologies, Security and Cloud Computing. This information is useful to individuals teaching the general material and coveys these are broadening areas of knowledge. The material can be used as a reference in junction with other research or lecture. It could be added as additional reading or included with a news letter or departmental email. Its compact design suits well to busy multitasking learners and educators.
The simplicity of article makes the information easily accessible and easy to refer back to. The choice in media allows this to be view on most devices, including smart-phones, iPads/Pods and computers regardless of operating systems. It could be emailed, downloaded, hyper-linked, printed and easily converted to real life knowledge (remembered). The language is technical to a degree, but unambiguous and the terms should be familiar to the intended audience